- We need to open an account, how do we do it?
You can open an account by e-mailing or Calling us.
- Which quality controls have you're adopted?
All files are completed by Artists/Digitizers and quality controlled by the Quality Assurance team. Furthermore, these are random sampled by the QC Team.
- Could you send us your price list through by the e-mail?
Certainly yes. To receive our updated price list, e-mail a request to contact@volikescreative.com.
- What payment options do you provide for payment of invoice?
Wire Transfer & PayPal.
- How do we send our jobs?
volikescreativesolution.com VIS Portal, E-mail or FTP. For customers who plan to send more than 100 jobs a month, free FTP space is provided at Volikes Creative Solution
- We have a high-volume, more than 7 jobs per day customer. Do you offer for us special pricing?
Yes. Prospective customers who plan on sending more than 100 jobs a month qualify for special pricing.
- What communications do you have for long-term business?
Please let us know your requirement and we would be able to help you with any IT requirement, All the latest software tools.
- How do we know that you have capabilities to do what we want?
We have satisfied customers to whom you could speak.
- How will we get my orders back?
You will be notified via e-mail that your job had been completed. Files could be sent back to the customer volikes creative solution VIS Portal, E-mail or FTP.
- May e know what are your turn times?
Guaranteed next business day for U.S., Canadian customers.& Australia For the rest of the world, 24 hours from the receipt of artwork.
- When do we get the invoice?
You could choose fortnightly, weekly, daily, OR monthly invoice options.
- What if we not satisfied with my order?
Don’t pay.
- What file formats do you support?
Please ask us. We support all file formats that are required for the custom design industry.